Terms and Conditions

You may use the Site for lawful purposes only. You agree not to: • Use the Site in a way that violates any law or regulation • Attempt to gain unauthorized access to the Site, its servers, or related systems • Introduce malware, scrape the Site in bulk, or interfere with its normal operation • Impersonate another person or misrepresent your connection to HYZE Films • Copy, download, or republish content from the Site except as these Terms allow We do our best to keep the Site accurate and available, but we do not guarantee that it will always be error-free, uninterrupted, or current. We may change, suspend, or remove any part of the Site at any time without notice.

All films, videos, photographs, graphics, logos, text, and other content on the Site are owned by HYZE Films or used with permission, and are protected by copyright and other intellectual property laws. The HYZE Films name and logo are our trademarks. Work shown on the Site is displayed as portfolio content. Some of it was produced for clients, who may hold their own rights to that footage or to their own names, logos, and brands. Nothing on the Site grants you a license to use any of this content. Without our prior written permission, you may not copy, reproduce, edit, distribute, publicly display, or create derivative works from any content on the Site, or use it to train or develop any software, including AI or machine learning systems. If you believe content on the Site infringes your rights, contact us through the contact form on this Site and we will review it promptly.

Information on the Site about our services, packages, timelines, guarantees, and pricing is for general information and is not an offer or a binding contract. Production work is booked only through a separate written agreement or contract signed by you and HYZE Films. If these Terms conflict with a signed client agreement, the signed agreement controls for that project. Sending a message through the Site or requesting a quote does not create a client relationship, and we are under no obligation to accept any project.

These terms apply when you buy products from the HYZE Films online shop. • Eligibility. You must be at least 18 years old, or have a parent or guardian's permission, to place an order. • Order acceptance. Placing an order is an offer to buy. We may accept or decline any order, and we may cancel an order if a product is unavailable, a price was listed incorrectly, or we suspect fraud. If we cancel after payment, you will receive a full refund. • Pricing. All prices are in U.S. dollars and may change at any time. The price in effect when you place your order is the price you pay. • Payment. Payment is due at checkout. Payments are handled by third-party processors, and HYZE Films does not store your full card details. • Taxes. Sales tax and other applicable taxes are added at checkout where required by law. • Accuracy. You agree to give accurate billing, contact, and shipping information. Product images and colors are for illustration, and what you receive may vary slightly.

Digital products from the shop, such as presets, LUTs, templates, sound packs, stock footage, or guides, are licensed to you, not sold. Your purchase gives you a personal, non-exclusive, non-transferable license to use the product, unless the product page states a different license. Unless the product page says otherwise, you may use digital products in your own projects, including client work, but you may not: • Resell, redistribute, share, or sublicense the product, in whole or in part • Include the product in a competing product or bundle • Claim the product as your own creation Digital products are delivered by download link or email shortly after payment. Because they can be copied once delivered, all digital product sales are final and non-refundable, except where the file is defective or does not match its description, in which case contact us within 14 days and we will fix the problem or refund you.

• Shipping. Shipping costs and estimated delivery times are shown at checkout. Estimates are not guarantees, and carrier delays are outside our control. • Risk of loss. Risk of loss or damage passes to you once the carrier delivers the order to the address you provided. Please check your shipping address carefully, since we are not responsible for orders sent to an incorrect address you entered. • Damaged or incorrect items. If your order arrives damaged, defective, or incorrect, contact us through the contact form within 14 days of delivery with your order number and photos, and we will repair, replace, or refund it. • Returns. Unused items in original condition may be returned within 14 days of delivery for a refund of the item price. You are responsible for return shipping unless the item was our error. Custom, personalized, or made-to-order items cannot be returned unless they arrive defective. • Refunds. Approved refunds go back to your original payment method within 10 business days of us receiving the return. • Cancellations. You can cancel an order before it ships by contacting us as soon as possible. Once an order has shipped, the return policy above applies.

When you send us a message, project inquiry, or testimonial through the Site, you confirm the information you provide is accurate. You keep ownership of anything you send us, but you give HYZE Films permission to use it to respond to you and to evaluate your inquiry. If you send us a testimonial or review, you give us permission to display it on the Site and in our marketing, along with the name you provide. Do not send confidential or sensitive information through the Site's forms.

The Site may link to or embed content from third parties, including video platforms such as YouTube and Vimeo, social media, and payment or shipping providers. We do not control these services and are not responsible for their content, availability, or practices. Your use of them is governed by their own terms and privacy policies.

Disclaimer. The Site and its content are provided as-is and as-available, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. Limitation of liability. To the fullest extent permitted by law, HYZE Films and Hale Cornejo will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the Site or any products purchased through it. Our total liability for any claim relating to the Site or a shop purchase is limited to the amount you paid for the product at issue, or $100 if you made no purchase. Some jurisdictions do not allow certain limitations, so some of these may not apply to you. Indemnification. You agree to defend and hold harmless HYZE Films, lifeofhyze, and Hale Cornejo from claims, damages, and expenses, including reasonable attorneys' fees, arising from your misuse of the Site or your violation of these Terms.

Your use of the Site is also subject to the Privacy Policy page on this Site, which explains how we collect and use personal information, including through forms, cookies, and shop orders.

These Terms are governed by the laws of the State of Washington, without regard to its conflict of law rules. Any dispute arising from these Terms or the Site will be brought in the state or federal courts located in King County, Washington, and you consent to that jurisdiction. Before filing a claim, please contact us through the Site so we can try to resolve it informally.

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date, and your continued use of the Site after that date means you accept the changes. Orders are governed by the Terms in effect when you placed them.

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver of it. These Terms, together with any signed client agreement and our Privacy Policy, are the entire agreement between you and HYZE Films regarding the Site.

Questions about these Terms, an order, or a content concern can be sent through the contact form on the HYZE Films Site. HYZE Films Seattle, Washington